India
USA
Privacy Policy, which tells you what information we collect from users of the Satva Living, how we use that information, and with whom we may share it.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, offers and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by emailing us at customersupport@satvaliving.com
If you have provided us information that is inaccurate or incomplete and want the same to be corrected or updated, please let us know in writing and we shall do the needful to the extent the same is feasible.
Your information is secure with us as we have robust security practices and standards at par with industry standards.
SECTION 3 - DISCLOSURE
We may disclose your personal information under the following conditions:
1. We are required by law to do so
2. If you violate our Terms of Service
3. Protect and defend the rights or property of Satva Living
4. Protect the personal safety of other Satva Living users or the public.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
No Guarantee of Security. No data transmission over the Internet is guaranteed to be secure. Satva Living does not ensure or warrant the security of any personal or other information you transmit to us including without limitation via Satva Living.
Additional security tips:
- You agree not to share your passwords with anyone. You are responsible for maintaining the secrecy of your passwords. You agree to sign off from the Satva Living when you have finished accessing the website.
- Please take appropriate precautions not to reveal your personal information while interacting with other users – for example through review feature on Satva Living
- Fraudsters may send genuine-looking emails that contain viruses. Ensure your Personal Computer is protected with latest anti-virus / anti-spyware software.
SECTION 7 - COOKIES
A cookie is a small packet of information that we place on your computer's hard drive whenever you visit our site.
Cookies can be used to ensure quick and improved shopping experience. This will save your time while you are using our website since your computer will already be identified as a unique user on our server. Cookies doesn’t store personally identifiable information about you. You may configure your browser to prevent cookies from being set on your computer. If you reject cookies, you may still use the site, but your ability to use some areas of the site may be limited and you may not be able to use certain features of the site.
Here is a list of cookies that we use.
We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
1. _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
2. _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
3. _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
4. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
5. _secure_session_id, unique token, sessional
6. storefront_digest, unique token, indefinite, If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least 18 (only persons above the age of 18 shall be permitted to use the Services as provided in the Terms of Use) and you have given us your consent to allow any of your minor dependents to use this site. In an event, where in contravention of the Terms of Use, a person below the age of 18 uses the Services, Satva Living shall not be held liable or responsible for any damage or injury suffered by such person in logging into the Platforms and making use of the Services.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Business Transfers
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Public Areas: We may provide areas on our website where you can publicly post information about yourself, can communicate with others, or can review products and submit media content. This information may be accessible by other consumers or companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. For example, if you post your email address along with a product review, you may receive unsolicited messages. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at customersupport@satvaliving.com or by mail at
THRIVE ORGANIC INDIA PVT LTD
[Re: Privacy Compliance Officer]X Cube 1st Floor
Opposite Fun Republic Cinema
New Link Road Andheri (West)
Mumbai 400053 India
